To experience the full functionality of this website, cookies are needed. Please activate cookies and refresh your browser. After the refresh, a cookie management dialogue will be shown.

This website uses cookies for reasons of functionality, comfort, and statistics. You can change this setting at any time by clicking on “change settings”. If you consent to this use of cookies, please click “Yes, I agree”. Our privacy policy


Track & Trace Solution

Connected Industry (CI)

Software Solutions for Track & Trace, Remote Service and more


Across the board in all product areas, we see two key drivers of growth: Connected Industry and line competence. The common term is “Internet of Things” – its close relative in manufacturing is Industrial Internet of Things (IoT), which at Bosch is called “Connected Industry” (CI. The far-reaching connectivity of various technology areas aims to make our lives even easier and safer in the future – both in a personal and an industrial context. In manufacturing, this means improving upon how all steps are interlinked in the value chain and ensuring equipment operability and product quality. This is accompanied by substantially more flexibility in manufacturing. Above all, Connected Industry holds the key to improved service. Two examples already implemented are the traceability of products and the remote service. Connectivity of packaging and process equipment offers customers of the pharmaceutical and food industry additional opportunities to assure quality and increase productivity.

Track & Trace: Connection between machine and software

The connection of machines is important for the pharmacists who have to deal with new policies and laws in the field of serialization. With the CI software solution for Track & Trace, not only single and local production processes can be managed; there is also the possibility of the global networking of separate components, all the way up to complete factories.

Remote Service: Fast and efficient due to remote maintenance

The remote service portal establishes a secure data connection between customers’ facilities and Bosch experts to maintain equipment fast and efficiently worldwide. The remote technology is well-suited for the installation of machines, remote diagnostics and troubleshooting as well as software updates. Thanks to connectivity new service solutions are being developed which will improve availability of expert know-how worldwide.

Learn more about the Internet of Things

We develop and market innovative connected devices and tailor-made solutions for the Internet of Things (IoT). Our competencies in electronics, sensor technology and software enable new business models for global markets. For more information please visit our website about IoT website about IoT .

Private users of connected devices will see the new services enriching their relationship to the products, providing higher quality of life, comfort, security, and fun. Corporate users of these services will benefit from efficiency gains, cost savings, and better allocation of resources. For more information please visit our website Software Innovations .

Our service offerings

Your partner for reliable serialization

Bosch offers serialization modules and software either as an integrated application from a single source or as an IT solution combined with hardware from third-party suppliers. The flexible system meets all serialization requirements and ensures a reliably connected serialization process.
For more information about CPI using the example Track & Trace click here .

Fast and efficient thanks to Remote Service

Remote Service stands for fast and efficient service support. It helps to eliminate faults faster before they can cause long production interruptions. This minimizes unexpected downtime and saves time and money.
For more information about CPI using the example Remote Service please click here .